Frequently Asked Questions
What is SellitMart?
SellitMart is an online store offering a variety of products for customers to shop conveniently online.
How long does shipping take?
Our standard shipping time is approximately 3–5 business days.
Do you accept returns?
Yes. We offer a 30-day return period for eligible products.
How long do I have to return my order?
You may request a return within 30 days of delivery.
How can I request a return?
Please contact us at gossrosy5@gmail.com with your order number and details about the item you would like to return.
When will I receive my refund?
Once an eligible returned item has been received and reviewed, the applicable refund will be processed. The time for the refund to appear in your account may depend on your payment provider.
What if I receive a damaged item?
If your order arrives damaged, please contact us at gossrosy5@gmail.com as soon as possible. Please include your order number and photos of the damaged item if available.
What if I receive the wrong product?
Please contact us at gossrosy5@gmail.com with your order number and details about the product you received.
Can I cancel my order?
If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or shipped.
How can I contact SellitMart?
You can contact us by email at:
Where is SellitMart located?
Our business address is:
4 Long Shoals Rd
Arden, NC 28704
United States
Do I need my order number when contacting you?
For order-related questions, we recommend including your order number so we can locate your order and assist you more efficiently.